At pk364 we take your privacy seriously. This Privacy Policy explains exactly what personal data pk364 collects from Pakistani players, how that data is used, who it may be shared with, and the rights you hold over your own information. Please read this document carefully before using any pk364 service.
Six core privacy commitments that govern how pk364 handles every piece of personal information entrusted to us by players across Pakistan.
All pk364 player data is stored on encrypted servers protected by 256-bit SSL technology. Access to personal data is restricted to authorised personnel only, under strict internal access controls and audit logging.
pk364 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used solely to operate your pk364 account and deliver the services you have signed up for.
Registered pk364 players have the right to request a copy of all personal data held about them at any time. Requests are processed within 30 days. Players may also request correction of inaccurate data directly through pk364 support.
pk364 collects only the personal data that is strictly necessary to register your account, process PKR transactions via JazzCash and EasyPaisa, verify your identity, and comply with applicable legal and licensing obligations.
pk364 retains personal data only for as long as is necessary for the purpose it was collected, or as required by law. Account data is retained for a defined period after account closure in compliance with anti-money laundering regulations.
pk364 uses cookies strictly to maintain session security, remember player preferences, and analyse platform performance. Third-party advertising cookies are not placed on pk364.pro without your explicit consent where required by law.
This Privacy Policy is issued by the operator of pk364.pro ("pk364", "we", "us", or "our"), a company incorporated and operating under an international gaming licence. pk364 is the data controller responsible for the personal information collected through the pk364 website and associated mobile platform.
pk364 has been serving Pakistani players since 2019, providing online cricket betting, PSL odds, live casino games, slot titles, and fishing game products — all transacted in Pakistani Rupees (PKR) via JazzCash, EasyPaisa, and other local payment channels. The protection of player data is central to how pk364 operates.
If you have any questions about this Privacy Policy or about how pk364 handles your personal data, please contact us at .
This Privacy Policy applies to all personal data collected and processed by pk364 in connection with:
This Policy should be read alongside the pk364 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between pk364 and registered players.
pk364 collects personal data through three primary means: information you provide directly during registration and account use; data generated automatically as you use the pk364 platform; and information received from third-party verification and payment providers. The categories of data collected are set out in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Provided by you at registration or during KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details, transaction history in PKR | Provided by you during deposit / withdrawal; received from payment processors |
| Verification Documents | Scanned CNIC, proof of address, selfie for liveness check | Provided by you during KYC; processed via identity verification partner |
| Gaming Activity Data | Bets placed, game sessions, win/loss history, bonus usage, session duration | Generated automatically during platform use |
| Technical Data | IP address, device type, operating system, browser, cookies, session tokens | Collected automatically via platform and cookie technology |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Generated during contact with pk364 customer support |
| Marketing Preferences | Opted-in promotional channels, preferred game categories, language settings | Provided by you or inferred from platform activity |
Note: pk364 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information except where strictly required by responsible gaming obligations — for example, where a player discloses a gambling-related health concern to our support team.
pk364 uses the personal data it collects for the following purposes:
pk364 processes your personal data on the following legal grounds depending on the specific processing activity:
pk364 does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Important: pk364 never shares your personal data with third-party advertisers, data brokers, or any party whose primary purpose is the commercial resale of personal information. All third-party processors engaged by pk364 are contractually bound to process your data solely on pk364's instructions.
As an internationally licensed gaming platform, pk364 operates infrastructure and engages service providers across multiple jurisdictions. Your personal data may therefore be transferred to and processed in countries outside Pakistan. Where such transfers occur, pk364 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
Safeguards used by pk364 for international transfers include contractual data protection clauses with recipients, transfers to jurisdictions that maintain adequate data protection standards as assessed by pk364's licensing authority, and binding corporate rules where applicable.
By registering a pk364 account and using our services, you acknowledge that your personal data may be transferred internationally in accordance with this section.
pk364 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, to provide the services you have requested, and to comply with our legal and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML regulatory obligation and licensing requirement |
| Financial Transaction Records | 7 years after transaction date | Financial record-keeping and AML compliance |
| Gaming Activity Logs | 3 years after last activity | Dispute resolution and responsible gaming monitoring |
| Support Communications | 3 years after closure of the relevant case | Quality assurance and dispute resolution |
| Marketing Preferences | Until consent is withdrawn or account is closed | Consent-based processing |
| Technical / Log Data | 13 months from collection | Security monitoring and platform performance |
Following the expiry of the applicable retention period, pk364 will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual.
pk364 uses cookies and similar tracking technologies on pk364.pro to ensure the platform functions correctly, to secure your session, and to understand how players interact with our services. The types of cookies used by pk364 are as follows:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to log in to your pk364 account and use core platform features.
As a pk364 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact pk364 support at with your registered pk364 username and a clear description of your request.
Response Timeframe: pk364 aims to respond to all privacy rights requests within 30 calendar days of receipt of a verified request. Where a request is complex or involves a large volume of data, pk364 may extend this period by a further 30 days and will notify you accordingly.
pk364 is strictly for individuals aged 21 years and over. pk364 does not knowingly collect personal data from anyone under the age of 21. If pk364 becomes aware that an account has been registered by an individual below the minimum age, the account will be immediately closed, all deposits returned, any winnings forfeited, and all personal data associated with the underage account deleted promptly.
If you are a parent or guardian and believe that a minor has registered a pk364 account using your details or their own, please contact pk364 support at immediately so that the account can be closed and the data removed without delay.
pk364 employs age verification checks at registration and during KYC review to prevent underage access to the platform. These checks are a mandatory component of pk364's responsible gaming and licensing obligations.
pk364 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for keeping your pk364 login credentials confidential and for notifying pk364 immediately if you suspect any unauthorised access to your account.
The pk364 platform may from time to time contain references to third-party services — for example, licensed game studios or payment providers. Where pk364.pro links to a third-party service, please be aware that pk364 has no control over the privacy practices of those third parties and this Privacy Policy does not extend to them.
pk364 encourages you to review the privacy policies of any third-party service you access in connection with your use of pk364. pk364 accepts no responsibility or liability for the privacy practices or content of third-party platforms.
pk364 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players via the email address associated with their pk364 account and/or via a prominent notice displayed upon login to the platform.
The updated Privacy Policy will specify the date from which it takes effect. Your continued use of pk364 after the effective date of any update constitutes your acknowledgement of the revised Policy. We recommend reviewing this page periodically to stay informed of how pk364 is protecting your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which pk364 handles your personal data, please contact the pk364 Data Protection team in the first instance:
pk364 Data Protection Contact:
Email:
Subject Line: Privacy Policy Enquiry — [Your pk364 Username]
Response time: Within 5 business days for acknowledgement; full response within 30 days.
pk364 takes all privacy complaints seriously and will investigate any concern raised. If you are not satisfied with pk364's response to a privacy complaint, you may refer the matter to the relevant data protection supervisory authority in the jurisdiction under which pk364 holds its international gaming licence.
For responsible gaming concerns or to request self-exclusion, please visit the pk364 Responsible Gaming page or contact pk364 support directly. Responsible gaming requests are treated as a priority and actioned without delay.
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